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A Satisfaction Evaluation Method for Scenic Spot based on Linguistic Weighted Arithmetic Average Operator |
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PP: 2259-2270 |
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Author(s) |
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Mingming Hu,
Peiyu Ren,
Maozhu Jin,
Jibin Lan,
Yuyan Luo,
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Abstract |
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| Based on the level empowerment system and the linguistic operator, a satisfaction evaluation process is proposed in this
paper. First of all, a level empowerment system is established to generate the weight of each surveyed tourist. Then, some new
linguistic operations are defined which can remedy the defects of the existed operations. Besides, the expectation and variance in
linguistic information environment are defined to generate the weight of each character of tourist and the weights of indicators, and
linguistic weighted arithmetic average (LWAA) operator is introduced to aggregate the linguistic information of each tourist and the
group linguistic information of each indicator. Finally, a satisfaction evaluation case is illustrated to explain the evaluation process. |
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